Hailing from Honduras, Leonardo brings a unique blend of community values and business management expertise to his role as a Remote Intake Specialist. His background in business management has honed his skills in understanding and empathizing with people, making him particularly adept at assisting clients in times of need. Leonardo’s approach to his work is influenced by the community values he grew up with in Honduras. These values enable him to create a warm, understanding environment for those he assists, fostering trust and comfort in his professional interactions. Beyond the professional sphere, Leonardo harbors a profound passion for animal rescue—a cause close to his heart. At home, he is a proud parent to two dogs, both of which he personally rescued.